Cable&Wireless Worldwide Enhances Managed Video Conferencing (MVC) Product Portfolio



Cable&Wireless Worldwide Extends Video Conferencing Suite Enabling Video Calls Across All Devices

- Managed Video Conferencing Across Handheld Devices, Desktops, Meeting Rooms, Public Room Access and Fully Immersive Telepresence

- Cable&Wireless Worldwide Joins the Open Visual Communications Consortium (Ovcc) for Assured Quality Video Communications Across Other Service Provider Networks

Cable&Wireless Worldwide, a leading mission critical communications provider, is continuing to enhance its Managed Video Conferencing (MVC) product portfolio. The solution now encompasses the whole range of video communications, from handheld devices to desktop units, meeting rooms, public room access (through partnership with Regus), and fully immersive telepresence. This makes using video conferencing an even more compelling communication tool for any organisation as all the devices can be used to communicate with one another.

C&W Worldwide is also a founder member of the Open Visual Communications Consortium (OVCC), enabling global business-to-business connectivity for telepresence and video conferencing. The OVCC is a global, standards based, multi-vendor, multi-network visual communication exchange that will provide assured quality connectivity for video communications across other service provider networks.

As a fully managed service, C&W Worldwide looks after every aspect of its video conferencing portfolio. This includes the installation process and providing training as well as enabling access to a dedicated concierge service for instant operator assistance and support. C&W Worldwide also provides address book management, monitoring of the service to ensure quality and third party escalation.

Mark Charlesworth, Senior Product Manager at C&W Worldwide comments: “Video conferencing has an important role to play in the business environment. By including mobile devices it is now more accessible and convenient for users. They can even take advantage of video conferencing solutions on the move and when out of the office and also with customers, partners and suppliers on different networks internationally.”

Recent research conducted by C&W Worldwide shows that, despite the reliance on an array of electronic communications, face to face contact, either via video conferencing or by being in the same room, is fundamental to positive business collaboration. Eighty seven per cent of British respondents claimed that seeing colleagues or a contact was important in making business decisions. The research also showed that people have a greater concentration span on video conference calls as opposed to those conducted over the telephone, with focus on telephone conference calls waning at an average of 23 minutes versus 35 minutes on a video call. Over 42 per cent of UK respondents admitted to having checked or written emails, while 35 per cent have doodled and three per cent have even fallen asleep on a telephone conference call.

C&W Worldwide provides telephone and video conferencing across its secure, next-generation network to large national and multi-national companies and UK Government departments. It estimates that the use of managed video conferencing saves customers at least 25 per cent on their travel costs. The number of video conferencing units being deployed to customers has increased by 34 per cent over the last 12 months. Internally, C&W Worldwide uses managed video conferencing extensively, clocking up over 1.2 million minutes across the business in 2010 with usage increasing 36 per cent in the last six months alone.

NOTES TO EDITORS

For more information on high definition video conferencing suites at Regus’ premier global business centres please visit: http://bit.ly/lzRV4K

For more information on Cable&Wireless Worldwide’s research, ‘Face to face contact seals the deal in modern business’ please visit: http://bit.ly/kkygE8

About Cable&Wireless Worldwide

Cable&Wireless Worldwide (LSE: CW.) is a leading global telecoms company providing a wide range of high-quality managed voice, data, hosting and IP-based services and applications to large multinational companies, governments, carrier customers and resellers across the UK, Asia Pacific, India, Middle East & Africa, Continental Europe and North America. Established in the 1860s, Cable&Wireless Worldwide helps more than 6,000 organisations deliver their goals. The Group’s vision is to be the first choice for mission critical communications.

Reaching 20,500km in length, Cable&Wireless Worldwide owns the UK’s largest fibre network dedicated to business users of telecoms, and provides ubiquitous nationwide access through a combination of fibre, digital, microwave, radio and leased circuits. The network has presence in over 400 towns and cities in the UK, with 864 unbundled exchanges covering 56% of the population.

Internationally, Cable&Wireless Worldwide’s global next-generation network (NGN) stretches to more than 425,000km, including interests in 60 global cable systems, enabling connectivity to more than 150 countries. The Group’s IP-based Multi-Service Platform operates at the core of our NGN, offering a single environment on which voice and data applications can be converged to drive business efficiencies. Cable&Wireless Worldwide’s network is uniquely designed with inbuilt resilience.

With more than 6,000 colleagues globally, Cable&Wireless Worldwide is committed to delivering exceptional customer service and developing long term partnerships with its customers

To find out more, please visit http://www.cw.com

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