Vertical Communications Announces Release 3.5 of SBX IP with Several Voice Mail Feature Enhancements
Vertical Releases SBX IP 3.5 with Many New Features for the Leading Small Business IP Telephony System
Release Includes Many Voice Mail Feature Enhancements, Expands Supported Endpoints to Include Vodavi Digital Phones and Offers Improved Administration Capabilities
Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications announced today significant enhancements to the award-winning SBX IP, a converged IP telephony system designed to meet the needs of small businesses. Today’s availability of release 3.5 provides several voice mail feature enhancements, support for Vodavi Starplus and Vodavi STSe digital phones and numerous feature updates to help small businesses further increase productivity and efficiency.
SBX IP is a small business telephony system that incorporates enterprise class features, integrated voice mail/auto attendant, Voice over IP (VoIP), CTI, Conferencing, IP soft phone support and multi-site networking for single- and multi-location small businesses.
SBX IP Release 3.5 Enhancements
In addition to its already comprehensive feature set, release 3.5 offers a number of high-value new capabilities which are available through a simple free software upgrade. Among the notable enhancements:
- Voice Mail Feature Enhancements
o Cascade mailbox
o E-mail notification of voice mail
o Administrative mailbox
o Virtual mailboxes
o Announce only mailbox
o Class of Service (COS) settings
o Outcall retires/interval
o User enhancements
+ Distribution lists
+ Rewind, FF, pause/start when listening to a message
+ Future delivery, private message, confirm receipt,
dial-by-name on sending a message
+ Temporary greeting - Vodavi Starplus and STSe digital telephone support
- Call Screening (answer machine emulation)
- Caller ID name/number in call log
- Improved Administration
o All new parameters can be programmed from the TUI or PCAdmin
o Improved voice prompt upgrade process
According to Chris Markland, President/Owner of PM Communications, “The robust voice mail features now available with SBX IP version 3.5 makes this the only key system for small businesses to consider.” Adding, “SBX IP offers enterprise telephony class features at an affordable price, VoIP enabled for immediate or future deployment.”
“SBX IP version 3.5 provides a wealth of voice mail features that enable small businesses to improve business efficiencies,” said Herald Givens, President/Owner of Image Electronics. ”In addition, the ability to support the STS digital telephones allows me to offer my installed base an upgrade path to take advantage of VoIP applications.”
“The release of SBX IP 3.5 provides the most customer requested features that have evolved since the initial product release,” said Charles deTranaltes, Product Manager for Vertical Communications.
“SBX IP is the leading IP telephony solution for small businesses, being highly cost-effective with enterprise-class features such as SIP trunking and IP networking,” said Peter Bailey, President and Chief Operating Officer for Vertical Communications. “SBX IP creates a professional image for small organizations with feature-rich voice mail, auto attendant and flexible call routing/handling capabilities.”
About SBX IP
VoIP is made simple with Vertical SBX IP. It’s easy to manage, easy to install and easy to use. Developed in partnership with an LG electronics joint venture, a worldwide leader in telecommunications and strategic partner of Vertical Communications, SBX IP supports both traditional and IP endpoints as well as SIP trunking in a single system providing businesses with complete flexibility on when and how VoIP is deployed, offering large enterprise-class features at a small business price. The SBX IP can be purchased through Vertical’s network of over 1,800 Vertical Business Partners. To learn more about SBX IP, please call 877-VERTICAL or visit www.sbxip.com.
About Vertical Communications, Inc.
Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical’s customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy®, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Santa Clara CA, Vertical has facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Sarasota FL, Munich Germany and Hyderabad India. For more information about Vertical, please call 877-VERTICAL or visit our Website at www.vertical.com.
