One Communications Announces New OneSolutions Hosted IP PBX Solution
One Communications Announces New Hosted IP PBX Solution
Enterprise-grade solution drives productivity enhancements for small and mid-sized businesses at an affordable price.
Today One Communications, the largest privately-held, multi-regional integrated telecommunications solutions provider in the United States, announced the availability of its new OneSolutions Hosted IP PBX solution. A network-based offering, OneSolutions Hosted IP PBX allows small and mid-sized businesses to replace their premise-based Key or PBX systems, or upgrade their hosted legacy Centrex systems, while also integrating voice and data services in one convenient package – delivering robust IP-based features and functionality that improve business productivity at a more affordable price.
“Small and mid-sized businesses demand a single, simplified solution that meets all their needs from equipment, to converged voice and data communications, to ongoing service and support – all at an affordable price,” said Randy Ritter, vice president of marketing for One Communications. “With our Hosted IP PBX offering we deliver on those needs with a flexible, cost-effective solution that minimizes upfront capital expenditures, streamlines ongoing network modifications and management, and improves overall communications efficiencies.”
One Communications OneSolutions Hosted IP PBX provides customers with an end-to-end single vendor solution, including hardware; voice, data, and Internet services with optional MPLS VPN wide area networking at no additional fee; and ongoing service and support for an affordable, predictable monthly cost. Because the service is hosted, upfront capital expenditures are virtually eliminated – critical to managing cash flow in today’s economic environment – while businesses enjoy improved flexibility and scalability to address their changing needs.
The use of IP technology provides a robust feature set that can be tailored to the unique needs of each business. Customers are able to enhance their overall productivity through advanced capabilities, such as the ability to set up individual user rules for on-demand call forwarding that seamlessly integrates with remote offices, mobile devices, and more. As a result, businesses can be more responsive and stay better connected with colleagues, customers, and vendors.
“With OneSolutions Hosted IP PBX, small and mid-sized businesses gain access to the robust features they need while outsourcing the design, installation and ongoing maintenance of their phone system – enabling them to lower their overall networking costs, improve IT productivity, and focus more on running their business,“ said Joanne Hynes, director of product management at One Communications.
OneSolutions Hosted IP PBX utilizes a network-based solution supported by industry leading customer premise equipment (CPE), including a Cisco Integrated Access Device (IAD) or Integrated Services Router (ISR) and the customer’s choice of IP handsets from Cisco, Aastra, and Polycom. The solution offers two seat-level packages (basic and premium) with standard and a la carte features:
- The basic package includes traditional calling features such as Caller ID Name & Number, Call Waiting, Call Forwarding, Direct Inward/Outward Dialing, and Hunting, as well as Voice Mail and Unified Messaging
- The premium package includes all the features of the basic package, plus more advanced capabilities such as Find Me/Follow Me, Incoming Call Manager, and Live Message Screening
- Both packages support several ala carte features, including Virtual Fax, Auto Attendant, Automated Call Distribution (ACD), Music On Hold, and Easy Attendant
All OneSolutions Hosted IP PBX customers have access to the CommPortal – a robust, online user interface for administrator-level and end-user self-management of call services and settings. And, the premium package includes a convenient CommPortal Assistant Tool Bar that provides one-click web access to the Portal, pop-up voice mail notification and incoming call management right from a PC. Layered over One Communications integrated OneSolutions Complete product, the solution also delivers converged voice, Internet and MPLS VPN services, a host of optional features including Email and Web Hosting, and is backed by a comprehensive Service Level Agreement (SLA).
OneSolutions Hosted IP PBX is widely available across One Communications regional service market, which includes 18 states from Maine to Wisconsin to West Virginia, plus the District of Columbia. To learn more, please visit our website.
About One Communications
One Communications, with corporate headquarters in Burlington, MA and operational headquarters in Rochester, NY, is the largest privately-held, multi-regional integrated telecommunications solutions provider in the United States. With nearly 2000 employees and close to $800M in annual revenue, the company serves approximately 160,000 small and mid-sized business customers in 18 states across the Northeast, Mid-Atlantic and Upper Midwest, plus the District of Columbia. Through its facilities-based IP network and customer-focused approach, One Communications delivers the right solutions at the right price to help companies communicate, save, and grow. To learn more, visit us at www.onecommunications.com.
