Rogers Cable Communications Launches Rogers Home & Away(TM) Online-Manager, New Web Tool Online Access for Home Phone Service
Take control of your Home Phone with Rogers Online tools
Web solutions gives customers the flexibility to manage their home phone features and receive and manage voicemail virtually anywhere
Rogers Cable Communications Inc., Canada’s leading cable television provider, today launched Rogers Home & Away(TM) Online-Manager, a new web tool developed to give customers online access to manage their Rogers Home Phone service. Online-Manager gives customers flexibility and control never before available, providing them with the ability to manage their calling features, as well as receive their voicemail even when they’re not at home.
This launch of Home & Away Online-Manager comes as a result of Rogers’ significant continued investment in its advanced digital broadband cable network, providing customers, with added value, product features and online access not available anywhere else.
Through the Online-Manager portal, customers can forward calls, manage their contacts, adapt their privacy settings and control ring settings, all with the click of a mouse. When Rogers Home & Away customers are away from home, they can login to the Online-Manager portal from any computer to manage their home phone features. When combined with Rogers popular Home & Away Voicemail, customers’ home phone services become even more convenient than ever before.
Home & Away Online-Manager brings together our Rogers Home Phone and Rogers Hi-Speed Internet services in a powerful way that allows our customers to simplify their lives,” said Phil Hartling, Vice President of Consumer Services, Rogers Cable. “This is yet another example of our commitment to deliver innovative solutions through our secure, two-way digital network. Our customers can utilize Rogers multiple services seamlessly, wherever they are, whenever they want.”
The Home & Away Online-Manager portal capabilities:
- Forwarding
- Forward all calls, unanswered calls or only those from friends and
family
- Privacy
- Accept all calls, or only those from friends and family
- Reject anonymous callers or specific unwanted callers
- Reject all calls, or let certain callers leave a voice message
- Ring Settings
- Control how your phone rings for long distance calls, calls from
friends and family and how long it rings before voicemail picks up
- Contacts
- Keep all your contacts so they can be added to any forwarding or
privacy list
- Manage your speed call list and print a copy
The Home & Away Voicemail portal capabilities:
- Online-Voicemail
- Receive voicemail messages in your email inbox - view, listen and
forward messages online, from anywhere
- Multi-User
- Get up to five separate Voicemail boxes for members of your
household
- Duo-Access
- Manage one mailbox for all your home phone and wireless voice
messages
- Voicemail Notifier
- Get notified of new messages as soon as they arrive with a call to
a pager or alternate phone number
Rogers Home & Away Online-Manager is available to all Rogers Home Phone cable customers for a monthly fee of $4. Rogers Online-Voicemail is available free to Rogers Home Phone customers who subscribe to Home & Away Voicemail. For more information, visit www.rogers.com.
About Rogers Cable:
Rogers Cable Communications Inc. is a wholly-owned subsidiary of Rogers Communications Inc. (TSX: RCI – News; NYSE: RCI – News), a diversified Canadian communications and media company. Rogers Cable’s advanced digital two-way network passes approximately 3.5 million homes in Ontario, New Brunswick and Newfoundland, with 65% basic penetration of its homes passed. Rogers Cable pioneered high speed Internet access and now 45% of homes passed by its cable networks are Internet customers while 68% of its basic cable customers subscribe to Rogers’ Hi-Speed Internet service. With 67% digital penetration, Rogers Cable offers a leading selection of High Definition TV programming, a complete array of Rogers On Demand services (including Video on Demand (VOD), Subscription VOD, Personal Video Recorders and Timeshifting channels), and an extensive line-up of sports and multicultural programming. Rogers Cable now offers home telephone service (voice-over-cable) to approximately 95% of its cable territory and, combined with its circuit switched telephony subscribers, has over 1 million local telephony customers. Rogers Cable is a national provider of voice communications services, data networking, and broadband Internet connectivity to small, medium and large businesses. In addition it operates over 450 Rogers Retail stores.
